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MystiqueReviewFeedback

Get More Reviews.
Grow Your Small Business.

There’s been a significant shift in the way your prospects seek out and use online reviews when choosing a local business. Consumers have become much more review-savvy, preferring local businesses that receive high-scoring reviews on a regular basis.

Local Consumer Review Survey – Key Statistics

  • 97% of consumers looked online for local businesses in 2017, with 12% looking for a local business online every day.
  • 85% of consumers trust online reviews as much as personal recommendations
  • Positive reviews make 73% of consumers trust a local business more
  • 49% of consumers need at least a four-star rating before they choose to use a business.

Gather feedback and reviews to drive your business up

Mystique Customer Feedback will make customer experience the backbone of your business, building a continuous cycle of happy customers and powerful reviews to help you capture your next customer.

Harness the power of 3rd party online review sites to improve your website’s visibility and ranking in search. Mystique Customer Feedback offers multiple ways to add 1st and 3rd party reviews to your site, helping to turn your website into a sustainable and cost-effective lead generation tool.

Try it for free for 14 days!

Fill in this form and we’ll set you up with FREE Access for 14 days! no credit card needed.

Start generating reviews that market your business. Manage customer experience like big companies do.

Build reviews on sites that matter to you

Mystique integrates with over 100 online review sites including:

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lumino-logo

yellow-pages
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houzz logo
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Add Customers Easily

Add customers in just seconds or even automatically to request feedback and reviews with ease.

Manage & Respond

Receive notifications for new feedback, reviews and more. Respond right from our system for easy communication.

Automated Process

Our system handles the requests, reminders, personalized content and more to engage your customers. We save you time!

Market Your Reviews

Use our Review Widget, Conversion Pop-up and social features to market your great reviews and improve your SEO. Let’s win your next customer.

Your Branding

Our emails and messaging are customized with your brand, logo and accent color to have you looking great.

Reporting & Insights

Get the data and insight you need to manage, make changes and track progress of your reputation, reviews and Net Promoter Score.

Features

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Review & Feedback Generation

Request customer feedback and online reviews from your customers to fuel your online marketing. With over a dozen ways to engage customers in feedback, including email and outbound and inbound SMS text messages, you can GatherUp® more feedback and reviews with a smart, robust and easy-to-use service.

 

  • Request reviews on over 100 sites
  • Acquire 1st-party & 3rd-party reviews
  • Branded email requests
  • Multiple request modes & options
  • Kiosk Mode
  • Short URLs (web & social)
  • Automated requests & reminders
  • Multi-location locator
  • Outbound SMS requests
  • TextBack – Inbound SMS

Marketing & SEO

Market your reputation and reviews with our Review widget, Conversion Pop-up and other features. Drive traffic with search engine optimization (SEO) visibility and convert website visitors to leads with beautifully designed integrations for your website.

 

  • Review widget for your website
  • Google review schema
  • Conversion Pop-up
  • Tag widget
  • Aggregate review rating badge
  • Social sharing of reviews
  • Gather & Manage

Measure & Report

Our suite of reports lets you view your data the way you want. Our reports are visually engaging with the features you need to filter, sort, customize and compare. We know that capturing, benchmarking and tracking your reputation efforts are key to big improvements.

 

  • Brand/Account level reporting
  • Province/Region level reporting
  • Location level reporting
  • Advanced filtering
  • Report template creation
  • Net Promoter (NPS) reports
  • Reviews reports
  • Comparison reports
  • Status reports
  • Automated email report delivery
  • CSV data downloads
  • Report API
  • Insights Report
  • Custom reports
  • Automation & Integrations

Review & Reputation Monitoring

Don’t miss a review! Our review monitoring listens to your reputation profiles across 50+ review sites and brings all your reviews together into one place so you can manage, respond and report on them with ease. We are the only solution that monitors Google Questions & Answers.

 

  • Monitoring of 50+ review sites
  • Review management
  • Google Review Attributes monitoring
  • Custom review notifications
  • Public & private review response
  • Google Q&A monitoring
  • Twitter monitoring
  • Marketing & SEO

Gather & Manage

As our name implies, we help you gather up all of your customer feedback, reviews, data, surveys and more in one place. Our features allow you to engage more customers in valuable feedback so you can manage your customer’s experience. Get a complete view of your business through the eyes and voice of your customer.

 

  • Customer activity dashboard
  • Net Promoter Score
  • Survey Questions
  • Inbox (New)
  • 1st-party reviews
  • Customer profiles
  • Repeat customer feedback
  • Feedback theme tags
  • User management
  • Advanced filters & sorting
  • Job IDs, custom IDs & tags
  • Auto-tagging
  • Measure & Report

Automation & Integrations

Populate customers into Mystique Customer Feedback from your CRM, database, POS, accounting software, email marketing platform or other software platforms. With extensive options for simple or custom integrations, you can make using Customer Feedback even easier with automation.

 

  • CRM integrations
  • Zapier app
  • Webhooks
  • Mobile app integrations
  • Digital ordering integrations
  • POS integrations
  • Rest API

Reputation Management Made Simple and Affordable

Reputation means everything for your small business. Your business reputation needs to be managed and maintained to show value for your customers and prospects.

Mystique offers easy solutions for the do-it-yourselfer and customized managed solutions for those that already have too much on their plate

Pick the solution that best suits your budget and management style.

Small Business Price for Big Marketing Tools

We’ll help you build a better business

Our goal is to help you connect with your customers to gain valuable insight on what’s important to them. We’ll help you market your brand’s promoters and connect with your unhappy customers to solve the issue. Mystique Customer Feedback makes all of this possible, building a continuous cycle of happy customers and powerful reviews to help you capture your next customer.